About these terms
This website is operated by 3 Big Things Limited, referred to here as “we”, “us” and “our”. By using this website, you agree to these terms. If you do not agree with them, please do not use the site. These terms should be read alongside our Privacy Policy.
If you need urgent help
This website is not an emergency or crisis service, and it is not monitored around the clock. If you or someone else is in danger or needs urgent help, call 111. To talk with someone now, you can call or text 1737 to reach a trained counsellor, free, any time. If you are worried about your immediate safety, please reach out to one of these services rather than waiting for a reply from us.
What this website is
This website provides general information about who we are and the services we offer, along with online tools such as wellbeing checks and neurodiversity screeners. The information and tools here are for general education and self-reflection. They are not a clinical assessment, a diagnosis, or personal health advice, and using them does not create a therapeutic or professional relationship between you and us.
If you have concerns about your health or wellbeing, please talk to a suitably qualified professional, or get in touch with us to arrange support.
About our online tools
Our checks and screeners are screening tools, not diagnostic tests. A result suggests whether a conversation or assessment may be worthwhile. It does not confirm or rule out any condition. A low or below-threshold result does not mean nothing is going on, and a higher result does not mean something is wrong. Please treat any result as a prompt to talk to someone, not as an answer in itself.
Bookings, services and fees
Where you book or purchase a service, the specific terms, fees and cancellation arrangements for that service will be made clear to you at the time. Bookings made through our booking provider are also subject to that provider’s terms.
Intellectual property
The content on this website, including text, graphics, logos, and the design of our tools, is owned by us or used with permission, and is protected by law. You may read and share our content for personal, non-commercial use. You may not copy, reproduce, or reuse it for commercial purposes without our written permission.
Links to other websites
Our site may link to other websites and resources, for example external screening tools or support services. We provide these links to be helpful, but we are not responsible for the content, accuracy, or privacy practices of any website we do not operate.
Our responsibility to you
We take care to keep this website accurate and available, but we cannot guarantee it will always be error-free or uninterrupted. To the extent the law allows, we are not liable for any loss arising from your use of, or reliance on, this website or its tools. Nothing in these terms limits any rights you have under the Consumer Guarantees Act 1993 or other law that cannot be excluded.
Your privacy
Any personal or health information you provide through this website is handled in line with our Privacy Policy, which explains what we collect, why, where it is stored, and how to access or correct it.
Changes to these terms
We may update these terms from time to time. The current version is always the one on this page, and the date at the top shows when it last changed.
Governing law
These terms are governed by the laws of New Zealand, and any dispute relating to them will be dealt with by the New Zealand courts.
Contact
3 Big Things Limited.
Email: contact@3bigthings.co.nz. Phone: 0800 324 484.